Accessibility
a close up of a frog

Accessibility

Zoo Accessibility

We want everyone to have a fun and enjoyable visit here at the Fort Worth Zoo. Use the information on this page to help plan your safe and pleasurable trip to the Zoo!

Know Before You Go

All Zoo visitors (members and nonmembers) must make a reservation prior to arrival. At this time, you cannot purchase tickets at the tickets booths. Guests 10 years of age and older also need a mask to enter Zoo grounds. To learn more about our covid policies, click here

  • The requirement of a face covering does not apply if covering the nose and mouth poses a significant mental or physical health risk to the individual.
  • If you are consuming food or beverage, or can remain socially distant, masks may be temporarily removed.

Rentals

 Single stroller  $9 + tax per day
 Double stroller  $11 + tax per day
 Motorized scooters    $30 all-day rental
 Wheelchairs  A limited number of complimentary wheelchairs are available.

All rental items are located just inside the Zoo’s front gate at Safari Supplies. Quantity is limited and can not be reserved. A valid ID is required for rental. Credit cards are accepted. Children are not permitted to ride ECVs with adults.

Social Story

What can you expect from a typical visit? Read through our social story to learn more.

Accessibility Guide

Download and view the Zoo's accessibility guide.

Accessibility Map

Download and view the Zoo's accessibility map and identified quiet zones around the park.

Dining

Guests with allergy and dietary restrictions are encouraged to bring their own picnic lunch.  Small coolers with outside food and drinks are permitted. There are also a variety of dining options here at the Zoo! Learn more about them there. If you do bring in your own food and drink, we ask that you do not bring in glass, alcohol or single-use straws and lids.

Sensory Bags

A limited number of sensory bags are available to Zoo guests. Each bag contains items that might assist in making the Zoo a friendlier experience for guests with sensory sensitivities. Sensory bags contain a weighted animal the guest can hold, noise-canceling headphones, fidget tools and other resources.

The bags are available for checkout from the Guest Relations office at the front of the Zoo. There is no rental fee; we ask that all items be placed back in the bag and returned at the end of the visit. The bags are available on a first-come, first-served basis so they cannot be reserved.

Service Animals

Texas law and the federal Americans with Disabilities Act (ADA) guarantee the right of a person who is blind or has other disabilities, including post-traumatic stress disorder, to be accompanied by a trained service animal in all public places.

In Texas, the terms “assistance animal” and “service animal” mean “a canine that is specially trained or equipped to help a person with a disability.” The tasks that the service animal may perform must be directly related to the owner’s disability. Per Texas law and the federal Americans with Disabilities Act (ADA), an animal that provides only comfort or emotional support is not considered a service animal.

If you arrive with your service animal, please check in at the Guest Relations office when you arrive at the Zoo. 



The Fort Worth Zoo has worked with The International Board of Credentialing and Continuing Education Standards (IBCCES), a global leader in online training and certification programs, to be designated as a Certified Autism Center™ (CAC). Our staff have received specialized training to ensure they have the requisite knowledge, skills, temperament, and expertise to cater to all guests, including those with special needs. It is our goal to provide every family with an enjoyable and memorable visit to our location, and we are proud to offer specialized services to guests with autism and other special needs. Click to learn more about Certified Autism Center™.