FAQs
a close up of a frog

FAQs

FAQs

How old do I have to be to apply? 
Applicants must be at least 16 years old. Some positions require that an applicant be at least 18 years old. Please check the age requirement information indicated in the job posting.

Do I have to apply online? What do I do if I do not have a computer? 
All applicants must apply online through our Careers Portal. The Zoo provides computer kiosks for applicants to complete the online application.

Can I begin my online application and return to finish it later? 
Once an application is started it cannot be saved and returned to later. If you leave the screen idle for thirty minutes or more, your session will be timed out and you will be redirected to the job listings screen.

How do I know if my application was successfully submitted?
Applicants will receive a confirmation response once an application is successfully submitted. Additionally, a confirmation email will be sent to the email address associated with the user account.

Can I edit my application after it has been submitted?
Applications cannot be edited once they are submitted through the Careers Portal. We recommend that you carefully review all the information provided in your application prior to submission.

Can I apply for the same position more than once?
You can only reapply for the same position if the position is reposted at a later date.

Can I submit an application for you to consider for future openings?
No. Applications are accepted for current job openings only.

Can I come to the zoo and drop off my resume? Will you interview me? 
We cannot accommodate unsolicited, unscheduled interview requests. Our management team manages all day-to-day operations and must schedule time to review applications/resumes and schedule and conduct interviews.

If I am interested in more than one open position, do I need to submit more than one application? 
Yes, you must submit an application for each position for which you are interested and qualified.

What is the status of my application?
All completed applications are received by Human Resources and routed to the appropriate personnel for review. Only candidates selected for interviews will be contacted.  Unfortunately, due to the volume of applications we receive, we are unable to respond to status requests.

A position is no longer posted on the website, is it still open? 
If a position is no longer posted, it is closed or we are not seeking to fill the position at that time.

If I am a qualified candidate, how soon can I expect to be contacted?
This depends on the position applied for and the number of applications received. We receive a large volume of applications for each open position. The hiring manager will review all applications and those candidates that best meet the requirements of the position and our specific needs will be contacted for an interview. This process may take several days or weeks.

How long does the hiring process take place?
This varies depending on the position and the number of candidates who applied and are being considered.
Generally, the first step is a phone interview with the hiring manager. If, after the initial interview, both parties are mutually interested you may then be contacted to continue to the next step of the interviewing process (typically an in-person interview). This process may take several days or weeks.