Yes. If you’d like to extend your cabana reservation to be longer than the three hours included in the package, you can do that on the day of the party (not before), by talking to the Splash ticket booth attendant.
Yes. You will need to purchase additional zoo tickets online using the online ticketing system, be sure to select the correct time and wait to purchase additional Splash tickets until the day of the party at the Splash ticket booth.
Yes. Outside food is allowed. No candles, glass containers or latex balloons. You can check the Zoo’s website for more details about what you can bring into Safari Splash.
No. These are the only two packages we offer. If these packages do not fit your needs, you are welcome to come celebrate on your own by purchasing Zoo tickets online and booking a cabana and splash tickets when you arrive!
No. We cannot add Splash tickets or a cabana rental to our regular Birthday packages, you will have to do that when you arrive on the day of your party by going to the Splash ticket booth.
No. Unfortunately, we are unable to put the value of the unused Zoo tickets towards anything else and cannot validate those to be used other days. If you are a member, and most of your guests are members we suggest celebrating on your own by waiting to book a cabana and get your Splash tickets on the day of the party.
No. Your party packet will be placed at Member Services. You will be responsible for distributing your tickets to your guests, on the day of the party, Zoo staff cannot hand out tickets to anyone except the person whose name is on the reservation.
If you’d like to bring decorations, we encourage you to keep it to table decorations as it is difficult to get a banner to hang on our cabanas and the moisture from the Splash pad makes it difficult for things to stick. If you are bringing tablecloths, consider also bringing clips to keep them from blowing away.
No. We suggest enlisting a friend or family member to help you set up and break down. Bring a wagon(s) to take items in and out.
They will have to go online on their phone and purchase Zoo tickets for the next available time slot. Splash tickets can be purchased at the Splash Ticket booth.
We recommend having a family member or friend stand in the front plaza waiting to hand out tickets to your guests.
Parking is not included. There is a $5 parking fee to enter the main lot. We cannot promise there will be spots available in the main lot.
We will reschedule your party if severe weather is predicted on the day of your party. If you decide to reschedule your party on your own, there is a $25 fee. If Splash has a delayed opening, we will extend your cabana time accordingly.
Splash opens at 10am and closes when the Zoo closes.
Unfortunately, since your rental begins when Splash opens, we are unable to get you into Splash earlier, but you are welcome to begin unloading your vehicle and have your things ready to enter the Splash pad at 10am.
Yes, everyone 3 and over needs a ticket to enter Splash, including members.
There are three rectangular tables, and one square table in the cabana.
You will have access to the cabana from 10 a.m. - 1 p.m. Other guests may have reserved the cabana after you, so you must be out of the cabana by 1 p.m. unless you have extended your time.
The cabana included in this package (called the Elephant Cabana) is located to the left of Splash Snacks, and to the right of Tropical Treasures. Any Splash attendant will be able to direct you.