Yes, the Zoo has automatically extended all memberships an additional three months to reflect the time of closure.
The Zoo has enacted a reservation system for the health and safety of all guests and staff. Reservations help control the flow of people in the Zoo and distribute guests throughout the day.
This policy is temporary and will be lifted once it is safe to do so. Thank you for your patience as we try to best accommodate guest needs alongside local and state directives.
Yes. The Governor’s Strike Force to Open Texas has directed zoos to operate at a capacity no greater than 25 percent of the normal operating limits.
Yes, a percentage of each day’s tickets will be held back for members.
You can make your reservations within three days of your visit to the Zoo.
For example, you'd like to visit the Zoo on June 5, you can make your reservations starting June 2.
Members can make one reservation per active membership. As always, you can visit as often as you like for free, but you will need a new reservation each time.
Yes, there is an option to purchase guest tickets on the same web page where members make reservations. Remember, member guests receive a $3 discount on admission tickets!
Children age 2 and younger do not need an online reservation.
No, reservations cannot be exchanged or canceled once they are made.
Please check the spam or junk folders of your inbox. If you still can’t find the email, you can locate the tickets on your Zoo account. To access the account, visit the ticket reservations page and log in with your membership ID.
You can either print your reservation confirmation or you can show the barcode on your mobile device when you arrive at the Zoo’s entry. You will also need to show your member ID card.
The Zoo adds new time slots each day, 72 hours in advance. If you require a particular time slot, we recommend making reservations no later than three days prior to your planned visit.
In order to control the flow of people in the Zoo and to distribute guests throughout the day, Zoo admission can only occur within the reserved timeslot (e.g., If your reserved timeslot is 9 a.m. to noon, you can no longer enter beginning at 12:01 p.m.). Early or late arrivals cannot be accommodated.
All members and guests are required to arrive within their designated time slot, but there is not a required exit time.
Zoo members and guests are encouraged, but not required, to wear a mask. All staff members will be wearing masks.
While some dining areas remain closed, food and beverages will be available at multiple locations. Please note that for health purposes, all water fountains are closed. Free water cups are available at Savanna Grill, Croc Café and Bluebonnet Café. Bottled water is also available at open restaurants and vending machines throughout the Zoo.
In compliance with directives from the Governor’s Strike Force to Open Texas, the following buildings, attractions and exhibits are closed or operating at a limited capacity: Museum of Living Art (outdoor only), Penguins (outdoor only), Texas Wild! Gulf Coast, Texas Wild! Mountains & Deserts, World of Primates (outdoor only).
The Yellow Rose Express Train, Country Carousel, Toyota Children’s Ranch & Petting Corral and Parrot Paradise will all be open but operating with limited capacity in order to comply with directives from the Governor’s Strike Force to Open Texas.
The following attractions are closed: Safari Splash (until June 8), Hall of Wonders, Play Barn, Tasmanian Tower, Texas Nature Traders, Weather Theater, Wild West Shooting Gallery.
Safari Splash will open on June 8. Capacity will be limited in order to comply with state directives. Tickets can be purchased onsite and will not be available online.
Unfortunately, in light of the challenges presented by COVID-19 and the Zoo’s subsequent adjusted operating hours, Member Mondays have been canceled. Keep an eye on your inbox for future member-exclusive events and perks.
In addition to timed entry, limited attendance in the park and a ticketless reservation system, the Zoo is putting additional health and safety measures in place:
- Temporary closure of indoor exhibits
- Restaurant and merchandise locations operating at 25-percent capacity
- In addition to plentiful restrooms, increased handwashing stations have been temporarily installed throughout the park.
- Designated cleaning team to increase sanitization of hard and frequently touched surfaces
- Increased signage encouraging the importance of handwashing, mask wearing and social distancing
Your membership was automatically extended three months (e.g., if your membership was set to expire at the end of April, it will now expire July 31). Membership prices increased in March, but we save the best deal for our current members! If you renew your membership before it expires, you can pay 2019 prices for a 2020 membership. Renew your membership online by visiting fortworthzoo.org/membership-renewal.
Not at this time. It will be available again when we return to regular ticket/membership operations.
The Member Services office would be happy to provide you with a temporary ID number until your first visit as a member, when a permanent number can be assigned while making your ID card in person at the Zoo. Please call 817-759-7333.
The Member Services office would be happy to provide you with a temporary ID number until you can replace your member ID card in person at the Zoo. Please call 817-759-7333.
Please call the Member Services office at 817-759-7333.