Safe Start
a close up of a frog

Know Before You Go

In light of state and local officials’ decision to lift the mask mandate, the Fort Worth Zoo strongly urges you to continue wearing a mask in public places, including outdoor spaces. All Zoo staff will continue to wear face coverings on Zoo grounds and we hope that you will continue to join us in following the safety measures we have had in place for the past several months.

**Please note, changes can occur at any time. Please be patient with us as we continue to navigate an ever-evolving situation.**

MAKE YOUR RESERVATION HERE

Guest Responsibilities:

Mask up: You are strongly encouraged to wear a mask.

Spread out: Please practice social distancing and keep at least 6 feet of space between your party and other Zoo guests and staff.

Wash often: Please regularly wash your hands, especially after encountering high-touch areas. The Zoo provides restrooms and temporary handwashing stations throughout the park.

Stay home: If you or someone in your group is feeling ill, or if you are high-risk and are uncomfortable in public groups, please stay home. We look forward to your visiting at a later date.

Do your part: Be mindful of others, especially around popular animal habitats where groups of people may gather. With 60+ acres in the park, there is plenty of room for our allotted capacity. We encourage visitors to spread out and maintain their distance. If you encounter a popular area, consider returning to that spot later in your visit, especially if feeling uncomfortable. By visiting the Fort Worth Zoo, you voluntarily assume all risk related to exposure to COVID-19.

Our Operation:

Reservations Required: Everyone (except children 2 and younger) must have a reservation. All reservations must be made online before arriving at the Zoo – ticket booths will be closed. Reservations become active and available on the website 3 days prior to the day you visit. For Spring Break only, March 13 through 21, the Zoo will offer extended hours, 9:30 a.m. to 6 p.m. and tickets may be purchased up to seven days in advance. (You are able to purchase tickets on March 6 if you plan to visit on March 13.)

Member Reservations: Members must also make reservations, but they are free. Multiple reservations can be made under one member ID; however, when entering the Zoo, each member ticket must be accompanied by a member ID.

Timed Entry: Choose the time block you want to enter the Zoo, then stay as long as you like. There will be no re-entry. Please ensure that you have everything with you before entering the Zoo.

Touchless Entry: Print your reservations at home, or have the barcode ready to scan from your mobile device. Each member ticket must be accompanied by a member ID.

Sanitation & Safety Protocols: A designated “Clean Team” will disinfect restrooms and high-touch areas on a schedule throughout the entire day. All Zoo staff will be wearing masks.

Limited Capacities: A limited number of people will be admitted each day. 

Safety Reminders: Signage throughout the Zoo will remind guests of the importance of social distancing, wearing masks and handwashing. 

Discounts: Every Wednesday is still half-price admission. Due to the pandemic, we are unable to honor additional admission discounts at this time (this includes the AZA reciprocal membership program).


Construction Update:

Upon entering the Zoo this winter, you may feel like you're entering a construction zone. Don't let that stop you from having a great day at the Fort Worth Zoo! Click here to learn more about the changes happening at the Fort Worth Zoo.


Reserve Your Ticket:

For Spring Break only, March 13 through 21, the Zoo will offer extended hours, 9:30 a.m. to 6 p.m. and tickets may be purchased up to seven days in advance. (You are able to purchase tickets on March 6 if you plan to visit on March 13.)

MEMBER RESERVATION

GENERAL RESERVATION

WEDNESDAY RESERVATION


 

FAQs

Are masks required?

In light of state and local officials’ decision to lift the mask mandate, the Fort Worth Zoo strongly urges you to continue wearing a mask in public spaces, including outdoor spaces. All Zoo staff will continue to wear face coverings on Zoo grounds and we hope that you will continue to join us in following the safety measures we have had in place for the past several months.

Can I buy tickets to the Zoo?

For a limited time, the Zoo will require reservations from everyone who visits.

Does this include members?

Yes, members must make reservations. Members can make one reservation per active membership. As always, you can visit as often as you like for free, but you will need a new reservation each time.

Does my reservation have to be made for a specific date?

Yes, you must choose not only the date but also your entry time. The Zoo is spreading people out throughout the day to achieve maximum social distancing.

Do kids two years old and under need a reservation?

Children age two and under do not need an online reservation. 

Can I enter the zoo at any time?

Guests must arrive during their reserved time slot. For example, if you make a 10 a.m. reservation, we ask that you arrive between 10 and 11 a.m.

Will any special consideration be given to Members?

Yes, a percentage of each day’s tickets will be held back for members.

Do I need to print out my reservation?

You can either print it out or you can show the barcode on your mobile device when you arrive at the entry. Members will need their membership cards and timed tickets (printed or mobile barcode) to enter the park at their selected times.

Can I make the reservation at the Zoo?

No, your reservation must be made online prior to arriving at the Zoo. All ticket booths will be closed.

How far in advance can I make my reservations?

You can make your reservations up to 3 days prior to attending.

What happens if a guest shows up at the park without a reservation?

The ticket booths will be closed. The guest would have to chance that reservations are still open and access the Zoo’s system via their mobile device. Everyone is encouraged to make reservations before leaving home.

What happens if a guest arrives at the Zoo before their entry time?

For safety purposes, guests who arrive before their entry time may be asked to wait in their car until it is time for them to enter the zoo.

Can I change my reservations?

No, reservations cannot be exchanged or canceled once they are made.

Does each person have to make a reservation individually, or can my family/group reserve at the same time?

You can make one reservation for your family/group. You will be able to select how many reservations you want to purchase. For members, you can make one reservation per active membership.

Is food available for purchase?

Although some dining areas remain closed, food and beverages will be available for purchase at multiple locations. **All water fountains are closed for health purposes. Free water cups are available at Savanna Grill, Croc Café and Bluebonnet Café, and bottled water is available at restaurants and vending machine throughout the Zoo.

What other safety or sanitization efforts is the Zoo introducing?

In addition to timed entry, limited attendance in the park and a ticketless reservation system, the Zoo is putting additional health and safety measures in place:

  • Designated cleaning team to increase sanitization of hard and frequently touched surfaces.
  • In addition to plentiful restrooms, increased handwashing stations have been temporarily installed throughout the park.
  • Increased signage encouraging the importance of handwashing, mask wearing and social distancing.

What should I bring with me?

Water – Vending is available, but water fountains will be closed.
Mask – Guests are encouraged to wear masks.

Are discounts available?

Half price Wednesday is the only available discount at this time. (For now, AZA reciprocal memberships will not receive discounted admission.)