Safe Start
a close up of a frog

Safe Start

The Fort Worth Zoo has reopened!

MAKE YOUR RESERVATION HERE


Here’s what you need to know:

In compliance with the executive order of Tarrant County Judge Glen Whitley and the Tarrant County Commissioners Court, all Zoo staff and guests 10 years of age and older are required to wear a face covering on Zoo grounds.

For the health and safety of Zoo staff and guests, it is required that:

  • People 10 years and older must wear face coverings.
  • Face coverings cover the nose and mouth and may include homemade masks, scarfs, bandanas or handkerchiefs.
  • Everyone maintain social distance.

 

read our full health and safety policy

Changes to Our Operation:

Reservations Required: Everyone (except children 2 and younger) must have a reservation. All reservations must be made online before arriving at the Zoo – ticket booths will be closed. Reservations become active and available on the website 3 days prior to the day you visit.

Member Reservations: Members must also make reservations, but they are free. Multiple reservations can be made under one member ID; however, when entering the Zoo, each member ticket must be accompanied by a member ID.

Timed Entry: Choose the time block you want to enter the Zoo, then stay as long as you like. There will be no re-entry. Please ensure that you have everything with you before entering the Zoo.

Touchless Entry: Print your reservations at home, or have the barcode ready to scan from your mobile device. Each member ticket must be accompanied by a member ID.

Sanitation & Safety Protocols: A designated “Clean Team” will disinfect restrooms and high-touch areas on a schedule throughout the entire day. All Zoo staff will be wearing masks.

Limited Capacities: A limited number of people will be admitted each day. Restaurants, shops and attractions will operate at a limited capacity.

Safety Reminders: Signage throughout the Zoo will remind guests of the importance of social distancing, wearing masks and handwashing. Markers on the ground and at exhibits will indicate social distancing placement.

Guest Responsibilities:

Six Feet of Safety: Please practice social distancing and keep at least 6 feet of space between your party and other Zoo guests and staff.

Masks and Face Coverings: In compliance with the executive order of Tarrant County Judge Glen Whitley and the Tarrant County Commissioners Court, all Zoo staff and guests 10 years of age and older are required to wear a face covering on Zoo grounds.

Handwashing: Please wash your hands often, especially after encountering high-touch areas. The Zoo provides restrooms and temporary handwashing stations throughout the park.

Stay Home: If you or someone in your group is feeling ill, or if you are high-risk and are uncomfortable in public groups, please stay home. We look forward to your visiting at a later date.


Reserve Your Ticket:

MEMBER RESERVATION

GENERAL RESERVATION

WEDNESDAY RESERVATION


 

FAQ's

Are masks required?

In compliance with the executive order of Tarrant County Judge Glen Whitley and the Tarrant County Commissioners Court, all Zoo staff and guests 10 years of age and older are required to wear a face covering on Zoo grounds.

Can I buy tickets to the Zoo?

For a limited time, the Zoo will require reservations from everyone who visits.

Does this include members?

Yes, members must make reservations. Members can make one reservation per active membership. As always, you can visit as often as you like for free, but you will need a new reservation each time.

Does my reservation have to be made for a specific date?

Yes, you must choose not only the date but also your entry time. The Zoo is spreading people out throughout the day to achieve maximum social distancing.

Do kids two years old and under need a reservation?

Children age two and under do not need an online reservation. 

Can I enter the zoo at any time?

Guests must arrive during their reserved time slot. For example, if you make a 9 a.m. reservation, we ask that you arrive between 9 and 10 a.m.

Will any special consideration be given to Members?

Yes, a percentage of each day’s tickets will be held back for members.

Do I need to print out my reservation?

You can either print it out or you can show the barcode on your mobile device when you arrive at the entry. Members will need their membership cards and timed tickets (printed or mobile barcode) to enter the park at their selected times.

Can I make the reservation at the Zoo?

No, your reservation must be made online prior to arriving at the Zoo. All ticket booths will be closed.

How far in advance can I make my reservations?

You can make your reservations up to 3 days prior to attending.

What happens if a guest shows up at the park without a reservation?

The ticket booths will be closed. The guest would have to chance that reservations are still open and access the Zoo’s system via their mobile device. Everyone is encouraged to make reservations before leaving home.

What happens if a guest arrives at the Zoo before their entry time?

For safety purposes, guests who arrive before their entry time may be asked to wait in their car until it is time for them to enter the zoo.

Can I change my reservations?

No, reservations cannot be exchanged or canceled once they are made.

Does each person have to make a reservation individually, or can my family/group reserve at the same time?

You can make one reservation for your family/group. You will be able to select how many reservations you want to purchase. For members, you can make one reservation per active membership.

What buildings, attractions and exhibits are closed or operating at a limited capacity?

In compliance with directives from the Governor’s Strike Force to Open Texas, the following buildings, attractions and exhibits are closed or operating at a limited capacity:

Penguins (outdoor only)
Texas Wild! Gulf Coast (outdoor only)

Museum of Living Art (limited capacity - traffic will flow one way)
World of Primates (limited capacity)
Country Carousel (limited capacity)
Parrot Paradise (limited capacity, bird feeding available)
Toyota Children’s Ranch & Petting Corral (limited capacity)
Yellow Rose Express Train (limited capacity)

Play Barn (closed)
Tasmanian Tower (closed)
Texas Nature Traders (closed)

Merchandise and restaurant locations will operate at a reduced capacity.
All water fountains are closed for health purposes. Free water cups are available at Savanna Grill, Croc Cafe and Bluebonnet Cafe, and bottled water is available at restaurants and vending machines throughout the Zoo.

Is food available for purchase?

Although some dining areas remain closed, food and beverages will be available for purchase at multiple locations. **All water fountains are closed for health purposes. Free water cups are available at Savanna Grill, Croc Café and Bluebonnet Café, and bottled water is available at restaurants and vending machine throughout the Zoo.

What other safety or sanitization efforts is the Zoo introducing?

In addition to timed entry, limited attendance in the park and a ticketless reservation system, the Zoo is putting additional health and safety measures in place:

  • Temporary closure of indoor exhibits.
  • Restaurant and merchandise locations will operate at 25 percent capacity.
  • In addition to plentiful restrooms, increased handwashing stations have been temporarily installed throughout the park.
  • Designated cleaning team to increase sanitization of hard and frequently touched surfaces.
  • Increased signage encouraging the importance of handwashing, mask wearing and social distancing.

What should I bring with me?

Water – Vending is available, but water fountains will be closed.
Mask – Guests are encouraged to wear masks.

Are discounts available?

Half price Wednesday is the only available discount at this time. (For now, AZA reciprocal memberships will not receive discounted admission.)